{"id":993,"date":"2020-12-06T08:36:29","date_gmt":"2020-12-06T08:36:29","guid":{"rendered":"http:\/\/ideasutra.in\/web\/?p=993"},"modified":"2020-12-21T14:18:39","modified_gmt":"2020-12-21T14:18:39","slug":"design-for-services","status":"publish","type":"post","link":"https:\/\/ideasutra.in\/web\/2020\/12\/06\/design-for-services\/","title":{"rendered":"Design for Services"},"content":{"rendered":"\n

Ideasutra uses service-design principles to help our clients optimize and improve existing services or design new ones. Our service-design offering is a phased program that leads teams from services definition to service prototype and supporting market launch.<\/p>\n\n\n\n

Improving Existing Services<\/h2>\n\n\n\n

Service-design for services optimization involves a careful study of existing service procedures, as well as a review of existing plans and models. We use participatory-design methods to identify business-rules and processes that may be optimized or re-imagined.<\/p>\n\n\n\n

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Participatory design during a session with Randstad. Participatory design methods help us gather multiple perspectives from various roles that comprise a service.<\/figcaption><\/figure>\n\n\n\n
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During the course of the needs assessment and study, we gather data from field-visits, stakeholders interviews as well through contextual enquiry conducted during the service delivery process<\/p>\n\n\n\n

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Conducting Stakeholder Shadowing during a field visit to a Garment Factory during a Factory Workers Wellness Program. <\/figcaption><\/figure>\n\n\n\n
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Designing New Services<\/h2>\n\n\n\n

We also help our clients design new services by facilitating business-model design, developing service hypothesis, prototyping and testing the service. We help build service artefacts and communication material around the service and help take the offering to the market.<\/p>\n\n\n\n

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Observing local artists with the Blue Yonder team to develop their Art Safari Trail for Sustainable Tourism in Kerala<\/figcaption><\/figure>\n\n\n\n
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For more information on how we can help you improve or build a new service, please get in touch<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

We work with clients to improve existing services or develop new ones and take it to market.<\/p>\n","protected":false},"author":3,"featured_media":1086,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[20],"tags":[],"class_list":["post-993","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-offerings"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/ideasutra.in\/web\/wp-content\/uploads\/2020\/12\/participatory_modeling-scaled.jpg","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6p4DR-g1","_links":{"self":[{"href":"https:\/\/ideasutra.in\/web\/wp-json\/wp\/v2\/posts\/993","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ideasutra.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ideasutra.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ideasutra.in\/web\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ideasutra.in\/web\/wp-json\/wp\/v2\/comments?post=993"}],"version-history":[{"count":6,"href":"https:\/\/ideasutra.in\/web\/wp-json\/wp\/v2\/posts\/993\/revisions"}],"predecessor-version":[{"id":1151,"href":"https:\/\/ideasutra.in\/web\/wp-json\/wp\/v2\/posts\/993\/revisions\/1151"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ideasutra.in\/web\/wp-json\/wp\/v2\/media\/1086"}],"wp:attachment":[{"href":"https:\/\/ideasutra.in\/web\/wp-json\/wp\/v2\/media?parent=993"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ideasutra.in\/web\/wp-json\/wp\/v2\/categories?post=993"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ideasutra.in\/web\/wp-json\/wp\/v2\/tags?post=993"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}